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Our chicken is shipped on dry ice and in insulated shipping boxes. The chicken is stored at -10F prior to shipping. Most of our online customers receive their orders within 2-3 days from the ship date.

Orders are shipped on Mondays and Tuesdays via FedEx and UPS to ensure they arrive on a weekday and do not sit in a warehouse over the weekend.

Once the chicken leaves our warehouse, we are not able to accept returns. However, if you have a concern, please reach out to our customer service team at

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